Consumer and Community Participation
PCP Role


The Central West Gippsland Primary Care Partnership is committed to community, consumer and carer participation in practice.

PCP staff are available to support member agencies, providing a key role in capacity building and organisational workforce development, with a range of resources including:

  • Facilitating Community Participation Working Groups for specific projects.
  • Preparing, circulating and regularly reviewing and updating a Consumer Participation Resource Kit.
  • Developing and maintaining a Register of Consumer Groups which, with due process, may be accessed by member agencies when planning, implementing or evaluating programs.
  • Policy and procedure development, support and advice.
  • Providing training workshops for member agencies and others.
  • Support in the design, implementation and analysis of evaluation processes and strategies.
  • Access to a skilled focus group facilitator. Coordinating an annual issues forum.
  • One off assistance with running focus groups or evaluation.
  • Distribution of relevant resources.

The CWGPCP Community Participation Working Group Terms of Reference can be found on this website under 'PCP Documents and Resources'.

 
 
Community Participation Training and Support

As part of its commitment to Community Participation, the Central West Gippsland Primary Care Partnership offers workshops to member agencies.  Either or both of the workshops may be appropriate, based on where agencies currently are on the community participation journey.  Other workshops may be developed according to need.

 

The workshops may be offered to individual or groups of agencies, for Board/Committee members, consumers and carers, managers, all staff or any combination that an agency thinks is appropriate.

 

Workshop 1 is aimed at those who are new to the concept of community participation.

 

Workshop 2 follows on and includes a practical exercise

 

An overview of the workshops is provided below.  Each of them can be tailored to suit an individual agency’s requirements.

 

1. What is consumer/community participation and why do it?

  • Core Values of Consumer Participation
  • Who are Consumers?
  • What is Consumer and Carer Participation?
  • Principles of Consumer Participation
  • The Participation Continuum
  • Benefits of Consumer Participation
  • Evidence Supporting Consumer Participation in Health
  • Current Consumer Participation Activities
  • Audit Tools

 

2. Planning for Consumer/Community Participation

  • Recap Workshop 1 (if appropriate)
  • Current practice/strengths/gaps (Feedback from Audits)
  • Organisational consumer participation policy
  • Consumer Participation Strategies and Tools
  • Action plan development
  • Monitoring and evaluation techniques
  • Where to from here?

 

A follow up workshop may be desired as part of the monitoring and evaluation process
 
 
Community Participation Resources

Hard copies of the 'Supporting Consumer, Carer and Community Participation in Central West Gippsland' is available for members. Please contact Danielle on danielle.daley@lchs.com.au if you would like a copy. 

As a member of the Health Issues Centre, we have access to a range of resources which can be made available to all CWGPCP members.